Build a Career You’re Proud of at Fiander ETL

At Fiander ETL Accountants in Southampton, our people come first. We pride ourselves on a culture that values looking after one another as well as our clients. Our advice and services are designed to deliver maximum benefit by helping clients manage their businesses and financial affairs more efficiently, cost-effectively and tax-efficiently, allowing them to retain more of what they earn. 

As an independent, director-led practice, we work with business owners and company directors at every stage of their business journey, from start-up and growth to consolidation, succession and exit planning. We also provide personal financial and tax planning advice, helping clients achieve long-term security and peace of mind for themselves and their families.

Being part of the ETL GLOBAL group gives us access to extensive resources both in the UK and internationally, enhancing the support and opportunities we can offer to our clients and our people.

Your Role: Corporate Support Co-ordinator

To support the effective day to day operation of the corporate team through planning, resource coordination, client administration and wider business support. The role reports to the Operations and Facilities Manager and works closely with Corporate Directors, Managers, trainees and the wider support team. This is a development-focused role for someone who is organised, proactive and keen to learn. Training and guidance will be provided, with responsibilities developing as knowledge and confidence grow. The role also supports the wider aim of creating a flexible, collaborative support team whose members can share knowledge and provide cover for one another when needed.

The responsibilities of the Corporate Support Co-ordinator will include:

Planning Board & Resource Co-ordination

You will take responsibility for maintaining and communicating the corporate planning board process. This includes keeping planning information up to date, identifying clashes or gaps, coordinating agreed changes, supporting short and longer term resource planning, and helping Managers maintain visibility of workload and capacity. You will also coordinate study arrangements, holidays and other known commitments affecting team availability.

Bank Audit Letter Process

You will coordinate the bank audit letter process from start to finish, including initiating requests, maintaining accurate records, monitoring progress, following up outstanding actions and keeping

Managers informed. You will help ensure requests are completed within agreed timescales and identify opportunities to improve the process.

Letters of Engagement

You will coordinate and draft letters of engagement for new and existing clients. This includes preparing documentation, coordinating review and approval, tracking completion, following up outstanding actions and maintaining accurate records. As the process develops, there may be opportunities for the role to take on further responsibility in this area.

AML, Client Onboarding & Setup

You will support the onboarding and setup of new clients, including gathering information, completing agreed AML and administrative checks, updating systems and records, and coordinating actions between Managers and the wider support team. Some activities currently completed by Managers may move into this role as processes are clarified and suitable training is completed.

Reporting & Team Support

You will support the corporate team with agreed reporting and coordination activities, including fee forecasts, departmental KPIs, feedback information, training arrangements and other operational updates. You will follow up missing information and help ensure agreed activities are completed accurately and on time.

Projects, Change & Process Improvement

You will support projects and change activity affecting the corporate team and wider support function. You will help with project actions, information gathering, testing, process notes, task instructions and the implementation of approved changes. You may also help identify recurring issues or unclear handovers and support more consistent ways of working. The role supports project delivery but is not responsible for leading projects.

Cross-Team Support & Service Continuity

You will build knowledge of wider support team activities and provide cover or assistance during absence, busy periods or changing business priorities. You will share knowledge, follow agreed processes and work collaboratively so the support team can provide a more flexible and joined-up service across the business.

Submit Your CV

We are looking for someone who is organised, reliable and keen to learn. Previous experience of corporate processes, AML, onboarding or resource planning is not essential, as training and support will be provided. You should have clear communication skills, good attention to detail and the ability to manage tasks and deadlines in a structured way.

Most importantly, you will bring a positive and flexible approach, ask questions when needed, take responsibility for following tasks through and be willing to develop your knowledge across the corporate team and wider support function.

You will receive training and ongoing support. As your knowledge and confidence develop, you will have opportunities to take ownership of additional activities, contribute to process improvements and gain a broader understanding of how the firm operates. Cross training will also help you build experience across the wider support team and develop transferable professional and business skills.

Internal

  • Operations and Facilities Manager
  • Corporate Directors, Managers, trainees and team members
  • Other Co-ordinators, Central Administration, Finance and the wider support team

    External
  • Clients
  • Banks and professional contacts
  • Software providers and other agreed third parties

This role would suit a graduate or someone at the early stages of their career who is looking to build professional experience within a supportive business environment. You will be organised, approachable and comfortable communicating with different people, with the confidence to learn new systems and processes and ask for guidance where needed.

You will demonstrate curiosity, personal responsibility and a willingness to develop. You will also be collaborative and flexible, with a genuine interest in supporting colleagues, improving how work is completed and contributing to a support team that can work across departments when required.

How to apply

If you’re eager to be part of an innovative practice where your contributions make a real impact and your career can flourish, we’d love to hear from you. Please send your CV to careers@fianderetl.co.uk or simply complete the form below.

Build a Career You Love Shape the Future Your Next Career Step Starts Here

    Let’s Unlock Your Next Opportunity

    Message
    Upload Your CV