Office closure notice UPDATE October 2020
At Fiander Tovell we have always taken the welfare of clients and staff very seriously and in these unprecedented times this includes doing all that we can to protect people from Covid-19. For this reason, our offices are open for limited use only and we have strict measures in place to prevent the spread of Covid-19.
The Fiander Tovell team are all working, although as with many offices currently, many of them are working from home. We are all contactable and the information below gives more details.
Meeting with members of the Fiander Tovell Team:
Our first option will be to facilitate a meeting online if possible. We can arrange meetings either through Teams or Zoom.
Visiting Stag Gates House
If it is not possible to meet online, we are able to arrange meetings for no more than four people at Stag Gates House.
All visitors will be asked to sign in and out for track and trace purposes and we have the QR code available for you to scan using the NHS Covid-19 app. All visitors will be requested to wear a face covering in public areas of the building. There is hand sanitizer available throughout.
Meeting at your premises
If you would like a member of the Fiander Tovell Team to visit you at your premises, we will need to ask you about your Covid-19 prevention measures prior to our visit. Our staff will be required to follow your procedures and comply with any government guidelines in place.
Meeting off site
Again, we will require our staff to comply with the government guidelines and any measures put in place by your meeting venue.
In all circumstances, we ask our staff to err on the side of caution and wear a face covering in any situation where they are not sure of the arrangements.
Contacting the Fiander Tovell Team:
We are delighted to confirm that we have now introduced a new telephone system that enables you to speak to members of the Fiander Tovell team regardless of where they are working. Simply call our main office number on 023 8033 2733 and we will put you through.
If the person you wish to speak to is not available, we will get a message to them and they will get back to you as soon as possible.
By email/ Client Portal
All our staff are able to log on and work securely from home and have full access to both emails and the client portal.
Deliveries and collections from Stag Gates House:
You will be able to drop off post or documents in a safe environment between 9am and 5pm, with no face to face contact. We will arrange delivery of the documents safely to the member of staff who needs them.
Please do keep in contact.
Above all, stay safe and well.